McGrane’s Pharmacy is committed to respecting and protecting your privacy. We wish to be transparent on how we process your data and show you that we are accountable with the GDPR in relation to not only processing your data but ensuring you understand your rights as a client.
It is the intention of this privacy statement to explain to you the information practices of McGrane’s Pharmacy in relation to the information we collect about you.
For the purposes of the GDPR the data controller is:
- McGrane’s Pharmacy
- Contact details of McGrane’s Pharmacy
- When we refer to ‘we’ it is McGrane’s Pharmacy
Please read this Statement carefully as this sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Who are we?
McGrane’s Pharmacy is a limited company based in Trim, Co. Meath. We are a pharmacy that provide a prescription service, healthcare advice & a wide range of products to suit your needs.
Purpose for processing your data
When you purchase something from our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address, phone number, email address and order history. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
We use personal data that you provide us with for the following purposes:
a. To process any orders from you through our online shop.
b. To contact you if required in response to your queries and requests.
c. To be used in statistical reporting regarding our web activities.
d. With your permission, we may send you emails about our website, new products and other updates.
You are entitled to know the purposes for which we process your personal data and we will inform you prior to processing your personal data for other purposes than that for which you disclosed your personal data to us.
Why are we processing your data? Our legal basis
In order for us to provide you our online pharmacy service McGrane’s Pharmacy need to collect personal data for our online pharmacy.
In any event, McGrane’s Pharmacy are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.
How will McGrane’s Pharmacy use the personal data it collects about me?
McGrane’s Pharmacy will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary.
Who are sharing your data with?
We may pass your personal data on to third-party service providers contracted to McGrane’s Pharmacy in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide on your behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with McGrane’s Pharmacy procedures.
If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your explicit consent, unless we are legally required to do otherwise.
The third parties that we pass your personal data to are:
- Delivery service providers
- Our accountants
- Our legal representatives if by law we need to in any legal proceedings
We have issued all our third party processors with a Data Processor checklist asking them GDPR specific questions
If we transfer personal data to a third party or outside the EU we as the data controller will ensure the recipient (processor or another controller) has provided the appropriate safeguards and on condition that enforceable data subject rights and effective legal remedies for you the data subject are available.
Data subject rights:
McGrane’s Pharmacy facilitate you, our clients, rights in line with our data protection policy and the subject access request procedure. This is available on request.
Your rights as a data subject
At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
- Right of access: you have the right to request a copy of the information that we hold about you.
- Right of rectification: you have a right to correct data that we hold about you that is inaccurate or incomplete.
- Right to be forgotten: in certain circumstances you can ask for the data we hold about you to be erased from our records.
- Right to restriction of processing: where certain conditions apply to have a right to restrict the processing.
- Right of portability: you have the right to have the data we hold about you transferred to another organisation.
- Right to object: you have the right to object to certain types of processing such as direct marketing.
- Right to object to automated processing, including profiling: you also have the right to be subject to the legal effects of automated processing or profiling.
- Right to judicial review: in the event that McGrane’s Pharmacy refuses your request under rights of access, we will provide you with a reason as to why.
All of the above requests will be forwarded on should there be a third party involved as we have indicated in the processing of your personal data.
Additional information we are providing you with to ensure we are transparent and fair with our processing
Retention of your personal data
Data will not be held for longer than is necessary for the purpose(s) for which they were obtained. McGrane’s Pharmacy will process personal data in accordance with our retention schedule. This retention schedule has been governed by our internal governance.
In the event that you wish to make a complaint about how your personal data is being processed by McGrane’s Pharmacy or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and McGrane’s Pharmacy data protection representative.
Failure to provide further information
If we are collecting your data for a contract (e.g. Life policy or motor insurance policy) and you cannot provide this data the consequences of this could mean the contract cannot be completed or details are incorrect.
If we intend to further process your personal data for a purpose other than for which the data was collected, we will provide this information prior to processing this data.
Your privacy is important to us. If you have any queries, questions or comments regarding this Statement, please do not hesitate to contact us.